But it is tough to predict Slack’s product roadmap at this stage.īased on Marc Benioff’s Dreamforce to You 2020 keynote, we can expect Slack to become the new interface for Customer 360 - the data platform that connects Salesforce’s analytics, marketing, app spanning sales, and workflow integrations, to name a few. Salesforce-Slack acquisition definitely comes with big plans for Slack, and we cannot deny that some changes are inevitable. While many companies chose Slack for its simplicity and neutrality, they will review their options if the platform integrates intimately with a different ecosystem of products How Will This Deal Affect Slack’s Product Roadmap Now? The current clients are carefully looking at the nature of the changes that will follow. It offers 2,400 third-party integrations, and it must retain that position as an independent connector of apps following its acquisition. Slack’s key differentiator is its attractive design and its openness as a platform. Much like in the case of any acquisition, there is a degree of uncertainty among Slack’s existing customers. So, if you are one of the 142,000 businesses with a collective user base of 12 million employees using Slack, what does Slack acquisition mean for you? Let’s discuss. Salesforce gets a collaboration platform used by millions across the globe into their technology portfolio, and Slack gets to reignite its growth plans by teaming up with a cloud giant having a proven network of enterprise sales staff. The deal has set speculations in motion, and it seems that it is a deal with upsides for both companies. ‘A match made in heaven’ is what Marc Benioff, CEO of Salesforce, has dubbed Salesforce’s $27.7 billion Slack acquisition.
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